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I think your doing good, giving him a chance to make it right. I would feel like poo if somebody wasn't happy with my work. Worse if I didn't have a chance to make up for it :<0)

If he doesn't send me a pm. I'll fix it for the cost of postage.

Shave ready is a term tossed around like a ball on a play ground. Not saying anything against your vendor but I would contact them and let em know your not happy. Send it out to have it evaluated and...