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That seems like a pressure issue to me.

When shaving your jawline, do you stretch your skin on the cheeks so the skin below the jaw is now on the side of your face? Try that, and use a stroke that's from your ear to your chin.

You must use a scything motion on your neck to get good results, check it out in the Wiki, it's a great help. Also I can't get smooth on the hollow areas of my neck unless I do an ATG pass. While...