Thread: Problems to contact Wacker.

Originally Posted by Wave

I had something similar, put in an order, got an order confirmation & invoice 2 WEEKS later. Paid immidiately and from then on: total silence, must have sent about 10 emails in english and german, nothing. In the end I opened a paypal dispute and got my money back and got myself an Ali's Blade.

That's bad...

I'll wait until 15/06/2014 (1 month after my order), if nothing happen then i will open a paypal dispute to get my Money back.

My deadline is coming and nothing yet. No comunication or answers to e-mails and Messages i've sent on theirs website. This is very very frustrating.

The deadline was yesterday. (1 month after the payment for the purchase)
The dispute is now open. Lets see what will happen.

It seems that my Wacker razor is on the way. I hope it is in perfect condition.

It happened 7 days after i oppened the dispute. I tried to make contact with them but not answers as usual. I almost sended the dispiute to to the next level.
Unfortunatelly i'll think twice to buy a razor for Wacker again.

Originally Posted by cariocarj01

It seems that my Wacker razor is on the way. I hope it is in perfect condition.

It happened 7 days after i oppened the dispute. I tried to make contact with them but not answers as usual. I almost sended the dispiute to to the next level.
Unfortunatelly i'll think twice to buy a razor for Wacker again.

How do you know ? Did they finally contact you ?

Originally Posted by JimmyHAD

How do you know ? Did they finally contact you ?

I got a tracking number on my PAYPAL account.

Wacker will almost never contact buyers,been there done that.
I recomend anyone comtemplating buying anything made from that company to deal with U.S dealers that stock Wacker Razors.
To many language barriers to deal with them direct.

My Wacker razor has arrived! Sadly i'm not so happy (i hope this desapear after the first shave) as usual due to so much problems to get the razor. But she is here. Pictures later.

Originally Posted by cariocarj01

My Wacker razor has arrived! Sadly i'm not so happy (i hope this desapear after the first shave) as usual due to so much problems to get the razor. But she is here. Pictures later.

Whats the problem?

Originally Posted by pixelfixed

Whats the problem?

From the first day after the payment was a lack of information and communication. Every e-mail and message i sent were ignored (it look like that).This made me quite stressed and disappointed.
I don't know if i will buy another Wacker razor again.

Communication with the client during business is very very important.